
FAQ
Answers to most of your questions.
Warranty & Payments
What methods of payments are accepted ?
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Cash,
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Debit / credit card
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Orange Money
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MTN Mobile Money
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Paypal (Temporarily unavailable)
Does my Item comes with warranty ?
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All Brand New "BN" Items comes with a manufacturer warranty. All Open Box "OB" Items come with a 1 year free Technical support and additional warranty when applicable.
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All Items come with our 100% Quality Guarantee to be Originals and not replicas / Counterfeits.
Refunds & Exchanges
Am I eligible for a refund ?
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Unfortunately no as all purchases are final with very few exceptions*
Are my informations being stored or shared ?
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Absolutely no Financial information are being stored nor shared by U-sim LLC at anytime without your expressed conscent.
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Payments made online are trough Paypal wish is the world leading online Payment tools (100% secure and safe).
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Payments made trough a 3rd party (OrangeMoney, Mtn Mobile Money, Bank transfer) are subject to that third party terms and conditions.
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Delivery will be done within 24 to 48 Hrs of payment confirmation (excludiung holidays and Week-ends)
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